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eCommerce Directive
Article 16

Article 16 — Codes of conduct

  1. Member States and the Commission shall encourage:
    1. the drawing up of codes of conduct at Community level, by trade, professional and consumer associations or organisations, designed to contribute to the proper implementation of Articles 5 to 15;
    2. the voluntary transmission of draft codes of conduct at national or Community level to the Commission;
    3. the accessibility of these codes of conduct in the Community languages by electronic means;
    4. the communication to the Member States and the Commission, by trade, professional and consumer associations or organisations, of their assessment of the application of their codes of conduct and their impact upon practices, habits or customs relating to electronic commerce;
    5. the drawing up of codes of conduct regarding the protection of minors and human dignity.
  2. Member States and the Commission shall encourage the involvement of associations or organisations representing consumers in the drafting and implementation of codes of conduct affecting their interests and drawn up in accordance with paragraph 1(a). Where appropriate, to take account of their specific needs, associations representing the visually impaired and disabled should be consulted.