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Consumer Sales and Guarantees Directive
Article 6

Article 6 — Guarantees

  1. A guarantee shall be legally binding on the offerer under the conditions laid down in the guarantee statement and the associated advertising.
  2. The guarantee shall:
    • state that the consumer has legal rights under applicable national legislation governing the sale of consumer goods and make clear that those rights are not affected by the guarantee,
    • set out in plain intelligible language the contents of the guarantee and the essential particulars necessary for making claims under the guarantee, notably the duration and territorial scope of the guarantee as well as the name and address of the guarantor.
  3. On request by the consumer, the guarantee shall be made available in writing or feature in another durable medium available and accessible to him.
  4. Within its own territory, the Member State in which the consumer goods are marketed may, in accordance with the rules of the Treaty, provide that the guarantee be drafted in one or more languages which it shall determine from among the official languages of the Community.
  5. Should a guarantee infringe the requirements of paragraphs 2, 3 or 4, the validity of this guarantee shall in no way be affected, and the consumer can still rely on the guarantee and require that it be honoured.