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Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997
On common rules for the development of the internal market of Community postal services and the improvement of quality of service
- Recitals
CHAPTER 1 — Objective and scope- CHAPTER 2 — Universal service
- CHAPTER 3 — Financing of universal services
- CHAPTER 4 — Conditions governing the provision of postal services and access to the network
- CHAPTER 5 — Tariff principles and transparency of accounts
- CHAPTER 6 — Quality of services
- CHAPTER 7 — Harmonisation of technical standards
- CHAPTER 8 — The committee
- CHAPTER 9 — The national regulatory authority
- CHAPTER 9a — Provision of information
- CHAPTER 10 — Final provisions
- ANNEX I — Guidance on calculating the net cost, if any, of universal service
- ANNEX II — Quality standards for intra-Community cross-border mail